Terms and Conditions

These General Conditions of Use and Contracting (hereinafter, ‘the General Conditions’) govern, together with the Privacy Policy and the Cookies Policy, access to and use of the website accessible through the domain name www.jaumeserra.com and its subdomains, as well as the contracting of products and/or services through it. Simple access to the Website confers the condition of Website User on the person who accesses it and implies acceptance of all the terms included in these General Conditions. In the event of not agreeing to these General Conditions, the User must immediately leave the Website without using it. By accepting these General Conditions, the User expresses:

  • That he/she has read, understands and comprehends what is stated here.
  • That he/she is of legal age in accordance with the regulations in force in his/her place of residence, otherwise the minor must have the authorisation of his/her legal representatives.
  • That, in the event that he/she intends to contract any product and/or service, he/she has sufficient capacity to do so.
  • That assumes all the obligations set forth herein.

The User must read these General Conditions carefully each time he/she accesses the Website, as the Website and these General Conditions may undergo modifications. 0.-Ownership of the Portal https://jaumeserra.com/1.-General terms and conditions of use of https://jaumeserra.com/ 2.-General conditions of contracting in the online shop of https://jaumeserra.com/

3.- Withdrawal information 4.- Personal data protection policy. 5.- Intellectual and industrial property. Prohibition of hyperlinks 6.- Responsibility of García Carrión 7.-Obligations of the user 8.-Communications

0.-Titularity of the portal https://jaumeserra.com/ In compliance with Spanish Law 34/2002 on Information Society Services and Electronic Commerce, we inform you that this website is the property of J García Carrión, S.A. (hereinafter García Carrión), with registered address at Carretera de Murcia s/n 30520 Jumilla (Murcia) and with tax identification number A08267403, registered in the Mercantile Register of Murcia, volume 1.445, folio 181, page number MU-26.845, entry 2ª, is the owner of the portal https://jaumeserra. com/, (hereinafter the Portal) and makes it available to Internet users (hereinafter the User or Users as appropriate), in order to provide information about the company, its plants and wineries, its products and promotions related to them, as well as to allow the provision of various services through the Portal (registration of Users, receipt of newsletters and online shopping in its online shop – hereinafter the Shop, among others). The company’s identification and contact details are as follows:

  • J.García Carrión, S.A.
  • NIF: A08267403
  • Address: Carretera Murcia S/N 30520,Jumilla – Murcia (Spain)
  • Tel: 91 435 55 56
  • Mail: avisostienda@jgc.es

1.-General conditions of use of https://jaumeserra.com/1.1.-Titularity of the portal In compliance with Spanish Law 34/2002 on Information Society Services and Electronic Commerce, we inform you that this website is the property of J García Carrión, S.A. (hereinafter García Carrión), with registered address at Carretera de Murcia s/n 30520 Jumilla (Murcia) and C.I.F. A08267403, registered in the Mercantile Register of Murcia, volume 1.445, folio 181, page number MU-26.845, entry 2ª, is the owner of the portal https://jaumeserra. com/, (hereinafter the Portal) and makes it available to Internet users (hereinafter the User or Users as appropriate), in order to provide information about the company, its plants and wineries, its products and promotions related to them, as well as to allow the provision of various services through the Portal (registration of Users, receipt of newsletters and online shopping in its online shop – hereinafter the Shop, among others). Access to our website by the USER is free of charge and is subject to the prior reading and full, express and unreserved acceptance of these GENERAL CONDITIONS OF USE in force at the time of access, which we ask you to read carefully. The USER, when using our portal, its contents or services, expressly accepts and submits to the general conditions of use of the same. If the user does not agree with these conditions of use, he/she must refrain from using this portal and operating through it. 1.2.-These General Conditions of Use of the Portal, together with the general contracting conditions governing the provision of services, and/or the specific conditions that may be established, are intended to regulate both the provision of information and the commercial relations that arise between García Carrión and the Users of the Portal. By browsing the Portal and/or using the services included in it (Registration, Newsletter or Shop), you acquire the status of User. Both browsing and the use and/or use of any of the services of the Portal, imply acceptance as a User, without reservations of any kind, to each and every one of these General Conditions of Use, the General Conditions of Contract that may govern the provision of the services offered on the Portal, as well as, where appropriate, the Special Conditions that, where appropriate, may exist in relation to the provision of services. 1.3.-García Carrión may, at any time and without prior notice, modify these General Conditions, as well as the General Contracting Conditions set out in the following section (number 2), and/or the particular conditions which, where applicable, are included, by publishing these modifications on the Portal so that they may be known by the Users, always before visiting the Portal or purchasing any of the goods offered on the Portal. 2.-General conditions of contracting in the online shop of https://jaumeserra.com/ 2.1.-General conditions of contracting 2.1.1.-These general conditions of contracting, together with the particular conditions that may be established, will expressly regulate the relations arising between García Carrión and the ‘Users’) who use the Shop), as well as with third parties who contract the products offered through the same. 2.1.2.-These General Conditions have been drawn up in accordance with the provisions of the following regulations:

  • Law 7/1998 on General Contracting Conditions,
  • Royal Decree 1906/1999 regulating telephone or electronic contracting with general terms and conditions in development of Article 5.3 of Law 7/1998,
  • Law 7/1996 on the Regulation of Retail Trade,
  • Royal Decree-Law 14/1999 regulating the Electronic Signature,
  • Royal Legislative Decree 1/2007, of 16 November, approving the revised text of the General Law for the Defence of Consumers and Users and other complementary laws.
  • Organic Law 15/1999 on the Protection of Personal Data (LOPD), and Royal Decree 1720/2007 implementing the LOPD.

2.2.-Products offered. Purchase system 2.2.1.-The products offered in the Shop, together with their characteristics and prices will appear on the screen. Also appear on screen the shipping costs to the home of the User of the products if any, which will be variable depending on the destination (inside or outside Spain) and the number of boxes shipped. The products will be available for sale while stocks last. The prices shown on the screen are in euros and include VAT and any other applicable tax and are those in force, except for typing errors. The offers will be duly indicated on the screen. García Carrión reserves the right to decide, at any time, the products contained and offered to Users through the Shop. In this way, García Carrión may at any time add new products to those included in the Shop, it being understood, unless otherwise stipulated, that such new products shall be governed by the provisions of the General Contracting Conditions in force at that time. Likewise, García Carrión reserves the right to stop providing access, at any time and without prior notice, to any of the products offered in the Shop. 2.2.2.- For the purchase of the products offered in the Shop, García Carrión will ask Users to register, for which said Users, who must be over eighteen (18) years of age, must complete the instructions that appear on the screen and which will require the following instructions to be carried out:

  • Completion of the electronic form that appears on the Portal at any given time, following the instructions indicated therein.
  • Pressing the ‘Accept’ button.
  • Receipt in the User’s e-mail account of the ‘User Name’ and ‘Password’.

The User Name and Password are personal and non-transferable. García Carrión may, with adequate prior notice, make changes to the user name and/or password, in which case the modified passwords will lose their validity. 2.2.3.-Once the User has registered, and in order to proceed with the purchase of Products, he/she must add the product he/she wishes to the Shopping Basket, according to the indications shown on the screen, filling in the order form provided for this purpose and sending it to García Carrión, which implies the reading and acceptance of all these General Contracting Conditions, as well as the existing Specific Conditions, if applicable. The purchase will be understood to have been made at the García Carrión address, located at Carretera de Murcia s/n, 30520 Jumilla (Murcia).2.2.4.-Once the purchase has been made and as soon as possible, always before thirty (30) days have elapsed from the execution of the purchase, the Customer Service Department of García Carrión will send the corresponding invoice to the User purchaser, who has requested it, to the address indicated on the form or by e-mail to the e-mail account indicated by the User when registering. The order confirmation sent by García Carrión will not be valid as an invoice, only as proof of purchase. 2.3.-Payment, delivery and withdrawal of orders 2.3.1.-Payment of the price of the goods purchased and the associated shipping costs, which will appear on the screen, may be made by credit card, transfer, PayPal or cash on delivery. To proceed to payment by credit card, the User must follow the instructions that appear on the screen, providing the following information:

  • Card number.
  • Expiry date.
  • CVV2 or CVC2 code of the card.

As an electronic payment system, García Carrión is a member of the Santander Elavon e-commerce payment gateway. All data provided for this purpose are encrypted under the SSL protocol (Secure Socket Layers) to ensure maximum security. García Carrión reserves the right to ask any User of the Store who has made a purchase to justify the payment of the same and/or to identify themselves by providing by telematic means (fax, e-mail or similar) a document that identifies them as the purchaser and that may include the delivery address (ID card, Passport, Resident Card, Certificate of census registration, etc.).2.3.2.-García Carrión undertakes to deliver the goods purchased by the User, at the address of the buyer indicated for this purpose in the order form if any (products will not be delivered to post office boxes or call centres), as soon as possible and, in any case, always within two (2) working days (Monday to Friday) from the date of placing the order (excluding holidays and weekends). The shipping costs of the items purchased shall be paid by the Buyer, if any. 2.3.3.-The User-Buyer shall have a period of seven (7) working days, according to the official calendar of his place of residence, to terminate the purchase-sale without incurring any penalty or expense, including the expenses corresponding to the return of the goods. The period of seven days set out in the previous paragraph shall be calculated from the date of receipt by the buyer of the purchased goods. However, if the buyer has become aware of the right of withdrawal after the date of receipt of the purchased goods, the seven-day period shall start to run from the date on which he has become aware of his right to return, in charge, the purchased goods. In any case, it shall be understood that the buyer has been aware of the right of withdrawal from the moment of entering the Store, which requires the reading and acceptance of these General Terms and Conditions, and in any case from the moment the order is placed. Returns of orders should be sent to: J García Carrión, S.A. Carretera de Murcia, s/n 30520 Jumilla (Murcia). Once the purchaser has exercised the right to cancel and the perfect and unaltered condition of the goods has been checked once they are in the García Carrión warehouse, García Carrión will return the amounts received by credit note, without any retention, immediately and never within a period of more than thirty days. Notwithstanding the above, the right to termination (withdrawal) is excluded in those cases in which, due to the nature of the content of the services provided, it is impossible to carry it out, without prejudice to the claim for damages suffered or when the goods returned to the warehouse or their packaging are not complete or in perfect condition. 3.- Withdrawal information You have the right to withdraw from this contract within 14 calendar days without giving any reason. The cancellation period will expire 14 calendar days after the day a) that you or a third party other than the carrier and indicated by you has acquired the material possession of the goods (or failing that, the last of those goods).To exercise the right of withdrawal, you must notify us of your decision to withdraw from the contract by means of an unequivocal statement (e.g. a letter sent by post, fax or e-mail) stating your name, your full address and, if available, your telephone number, fax number and e-mail address. You may use the model withdrawal form below, although its use is not compulsory. In order to meet the withdrawal deadline, it is sufficient that the communication concerning your exercise of this right is sent before the expiry of the withdrawal period. Consequences of withdrawal: In the event of withdrawal by you, we will reimburse to you all payments received from you, including the costs of delivery (with the exception of the additional costs resulting from your choice of a mode of delivery other than the least expensive mode of standard delivery offered by us) without undue delay and in any event not later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment used by you for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any charges as a result of the reimbursement. We may withhold reimbursement until we have received the goods back, or until you have provided proof of return of the goods, whichever is the earliest. Methods of return:

  • We will collect the goods in the event of breakage, inaccuracy in the order or any error on our part in delivering the order.
  • You must return the goods to us or deliver them directly to us at

J García Carrión, La Mancha. C/ Guarnicioneros S/N 13250 Daimiel (Ciudad Real) Without any undue delay and, in any case, no later than 14 calendar days from the date you communicate your decision to withdraw from the contract. The deadline will be considered fulfilled if you return the goods before that period has ended. Return costs:

  • We will cover the costs of returning the goods in the case of breakage, inaccuracies in the order, or any error on our part in the delivery of the order.
  • You will have to bear the direct cost of returning the goods if you choose voluntary withdrawal.

4.- Personal data protection policy 4.4.- By accepting these conditions, the User expressly consents to the transfer or communication of the data included in the file referred to in section 3.1, to the companies of the García Carrión group, whether located in Spain or not, and for the same purposes indicated in the aforementioned section 3.1.4.1.- For the purposes of the provisions of Organic Law 15/1999, of December 13, on the Protection of Personal Data (LOPD), García Carrión informs the User of the existence of an automated file of personal data created with the data obtained on the Portal by and for García Carrión, and under its responsibility, with the purposes of informing and marketing the products offered in the Store, as well as carrying out promotional, advertising, and informational activities by any means (e-mail, postal mailing, telephone, mobile phone, etc.) regarding its portfolio of products that may be of interest to you, to expand and improve its products by adapting its offers to the preferences or needs of its Users and to allow personalized navigation through the Portal. 4.2.- The user expressly agrees to the inclusion of the data collected during navigation through the Portal, or provided by completing any form, as well as those derived from the commercial relationship and/or delivery of the purchased products, in the automated file of personal data referred to in the section. During the data collection process, the User will be informed of the mandatory or non-mandatory nature of collecting such data for the delivery of the Products, except for placing orders, in which case García Carrión informs the User from this moment that it will not be considered voluntary, thus its inclusion will be necessary for formalizing the purchase order, providing data related to identity, address, and credit card number to make the payment, as these data are necessary for the formalization and conclusion of the sale. 4.3.- The User may exercise, regarding the data collected in the manner provided in the previous section, the rights recognized in Organic Law 15/1999, and in particular the rights of access, rectification, cancellation of data, and opposition, if applicable, as well as the right to revoke consent for the transfer of their data. The rights referred to in the previous paragraph may be exercised by the User, by means of a written and signed request addressed to the following address: J. García Carrión S.A., Customer Service Department Carretera de Murcia s/n 30520 Jumilla (Murcia) or by sending an email to the address avisostienda@jgc.es providing a copy of their ID. 4.4.- By accepting these conditions, the User expressly consents to the transfer or communication of the data included in the file referred to in section 3.1, to the companies of the García Carrión group, whether located in Spain or not, and for the same purposes indicated in the aforementioned section 3.1. 4.5 García Carrión commits to respecting the confidentiality of the data included in the file, to using them in accordance with the purpose of the file, as well as to fulfilling its obligation to safeguard them and to adopting all measures to prevent alteration, loss, unauthorized treatment, or access, in accordance with the provisions of the Regulation on Security Measures for automated files containing personal data, approved by Royal Decree 1720/2007, of December 21, which approves the Regulation for the development of Organic Law 15/1999. 4.6 Security of your personal data In order to safeguard the security of your personal data, we inform you that García Carrión has adopted all necessary technical and organizational measures to ensure the security of the personal data provided against alteration, loss, and unauthorized processing or access, as required by Royal Decree 1720/2007, which regulates the security measures for files containing personal data. 5.- Intellectual and industrial property. Prohibition of hyperlinks 5.1.- All contents displayed on the Portal, especially designs, texts, graphics, logos, icons, buttons, software, trade names, brands, industrial designs, or any other signs susceptible to industrial and commercial use are subject to intellectual and industrial property rights of García Carrión or third parties who are the rightful owners and have duly authorized their inclusion in the Portal. 5.2 In no case shall it be understood that any license is granted or that there is a waiver, transfer, total or partial assignment of such rights, nor shall any right be conferred, especially of alteration, exploitation, reproduction, distribution, or public communication of such contents without the prior express authorization of García Carrión or the corresponding rights holders. 5.3 Links to our Portal The establishment of links to our portal does not confer any rights over it, and is authorized solely to allow access to our website, with total or partial reproduction of the images and content of our portal prohibited on other pages. Likewise, the mere act of establishing a link to our website does not grant the right to be considered a collaborator or partner of García Carrión. Imitation, whether total or partial, of our portal is absolutely prohibited. No link to: https://garciacarrion.com/ may be established from any other website without the prior and express consent of García Carrión. 6.-Responsibility of García Carrión 6.1.-J. García Carrión S.A. will only be liable for damages that the User may suffer as a result of using the Portal when such damages are attributable to a willful act on its part. The User acknowledges and accepts that the use of the Portal, as well as the acquisition of products, is done at their own risk and responsibility. 6.2.- García Carrión is not responsible for any damages that may arise from, merely by way of example and not limitation.

  • Inferences, omissions, interruptions, computer viruses, breakdowns and/or disconnections in the operational functioning of this electronic system or in the computers and equipment of the Users, caused by factors outside of García Carrión, that prevent or delay the execution of orders or navigation through the Portal;
  • Delays or blockages in use caused by deficiencies or overloads of the Internet or other electronic systems;
  • That may be caused by third parties through illegitimate intrusions beyond the control of the Portal and that are not attributable to García Carrión;
  • The discrepancies in the information, documentation and/or other content of the Portal that may exist between the electronic version and the printed version;
  • From the impossibility of providing the Service or allowing access due to causes not attributable to García Carrión, due to the User, third parties, or cases of force majeure.

6.3.-García Carrión does not generally control the use that Users make of the Service. In particular, García Carrión does not guarantee under any circumstances that Users use the Service in accordance with the law, these General Conditions, generally accepted morals and good customs, and public order, nor that they do so diligently and prudently. 7.- User obligations 7.1.- In general, the User agrees to comply with this Legal Notice, as well as to follow the special warnings or instructions for use contained herein or in the Portal, and to act always in accordance with the Law, good customs, and the requirements of good faith, using the diligence appropriate to the nature of the service they enjoy, refraining from using the Portal in any way that may impede, damage, or deteriorate its normal functioning, the goods or rights of García Carrión, other Users, or in general any third party. 7.2.- Specifically, and without implying any restriction to the obligation assumed by the User in general accordance with the previous section, the User agrees, in the use of the Portal, as well as in the purchase of products from the Store (wines and cavas), to:

  • In the case of registering, the User agrees to provide truthful information and to keep it updated.
  • Not to introduce, store, or disseminate in or from the Portal any information or material that is defamatory, injurious, obscene, threatening, xenophobic, incites violence or discrimination based on race, sex, ideology, religion, or that in any way violates public order, fundamental rights, public freedoms, honor, privacy, or the image of third parties and, in general, current regulations.
  • Do not introduce, store, or disseminate any computer program, data, virus, code, hardware or telecommunications equipment, or any other electronic or physical instrument or device through the Portal that may cause damage to the Portal, any of the Services, or any of the equipment, systems, or networks of García Carrión, any User, or in general any third party, or that may in any other way cause any type of alteration or prevent the normal functioning of the same.
  • Safeguard your username and password properly, as identifying and enabling elements for access to the purchase of products, committing not to transfer their use or allow third parties access to them, assuming responsibility for any damages that may arise from their improper use. Likewise, the user agrees to promptly inform García Carrión of any loss or theft, as well as any risk of access to the username and/or password by a third party.
  • Do not use false identities, nor impersonate others in the use of the Portal or in the use or acquisition of any of the Products, including the use, where applicable, of passwords or access keys of third parties or in any other way.
  • Do not destroy, alter, disable, or damage the data, information, programs, or electronic documents of García Carrión or third parties.
  • Do not introduce, store, or disseminate through the Portal any content that infringes the intellectual property, industrial rights, or trade secrets of third parties, nor in general any content for which you do not hold, in accordance with the law, the right to make it available to third parties.

8.-Communications For the purposes of this Legal Notice, and for any communication necessary between García Carrión and the Users, they must address: J García Carrión, S.A.Customer Service Department Carretera de Murcia s/n 30520 Jumilla (Murcia). Communications from García Carrión to the User will be made according to the data provided by the User when registering on the Portal.